Frequently Asked Questions
Everything you need to know about your TRP Cycling experience.
What is the standard shipping timeframe for orders?
We process most orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.
Does TRP Cycling offer a warranty on performance parts?
Yes, all TRP products are covered by a 2-year limited warranty against manufacturing defects in materials and workmanship from the date of purchase.
What is your return policy for unused gear?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that the customer is responsible for return shipping costs unless the item arrived damaged.
How do I ensure I am buying the correct brake pads for my bike?
Each product page includes a compatibility chart. We recommend checking your current caliper model against our specifications or contacting our technical support team for a fitment verification.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger purchases, we also offer financing options through Klarna and Affirm at checkout.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific region and local import duties.