Returns & Exchanges
At TRP Cycling, we stand by our high-performance braking systems and components. If you are not completely satisfied with your purchase, you may return new, uninstalled items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your TRP account or visit our online returns portal to submit a request using your order number and email address.
- 2.Prepare the Components
Ensure the product is in its original packaging with all hardware, manuals, and protective inserts included to qualify for a full refund.
- 3.Ship the Package
Print your prepaid shipping label and securely attach it to your box, then drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned parts, we will process your refund or ship your replacement within 3-5 business days.
